Spa & hot tub

Hot tub and spa cleaning in Austin

Sullivan’s services attached spas and standalone hot tubs, including water testing, cartridge care and equipment faults. Tell us whether the spa shares equipment with a pool and provide its make and model. CDC recommends routine disinfectant and pH checks for hot tubs; the manufacturer’s instructions govern filter care and water replacement. A spa’s maintenance schedule is set by the tub’s own instructions and how it is used, not by pool size.

Why a spa is not a small pool

  • Chemistry

    Disinfectant and pH checks specific to the hot tub and its use.

    Tested and balanced, with water replacement assessed against the tub instructions.

  • Filter

    Cartridge care follows the installed spa model and filter condition.

    Cartridges cleaned or replaced as appropriate for the equipment.

  • Hardware

    Jets, blower, heater, circulation pump — and the cover.

    Attached-spa valves, spillover and switchover faults included.

Service availability is confirmed for your address and the requested work. See the areas we cover.

Hot tub maintenance and cleaning schedules

Water checks, cartridge care and water replacement have different schedules. Use the tub manufacturer’s instructions and account for how the tub is used; a weekly pool-service visit does not replace the water checks needed between visits. Share the make and model and whether the spa shares equipment with a pool when asking about care.

Drain, clean and refill, or investigate an equipment fault?

Drain, clean and refill work is assessed for the tub and its water condition. A heater, jet, blower or circulation-pump fault needs equipment diagnosis. Attached spas can also have valve or actuator problems affecting spillover and switchover. Describe the symptom before choosing a service.

Aerial view of a backyard pool and attached spa, with a Sullivan’s technician working in the spa
Sullivan’s at work on a customer’s pool.

The detail, in full

  • What this service involves, start to finish

    • Spa water testing and balancing
    • Filter cartridge cleaning and replacement following the installed model’s instructions
    • Drain, clean and refill when appropriate for the tub and its water condition
    • Jet, blower, heater and circulation-pump faults
    • Attached-spa valve and actuator problems, including spillover and switchover
    • Cover condition checked
  • How often should a hot tub be drained?

    Follow the tub manufacturer’s replacement schedule and assess water condition and use. A generic gallons-per-bather formula is not an instruction for every household tub. Persistent water problems need assessment; do not keep adding chemicals or drain shared pool equipment without the appropriate procedure.

  • What water checks does a hot tub need?

    CDC recommends pH of 7.0–7.8 and at least 3 ppm chlorine for hot tubs, with routine testing at least twice daily and more during heavy use. If using bromine, CDC’s hot-tub guidance gives 4–8 ppm. Follow product and equipment instructions, and keep the water at or below 104°F.

  • Do you service standalone hot tubs as well as attached spas?

    Yes, both. Send the make and model of the tub, and tell us whether a spa shares its equipment with the pool.

These are the questions about spa and hot tub service. Every question we are asked often is answered across the whole site.

Technical references: CDC hot-tub precautions; CDC residential testing and treatment. These references support general guidance, not a claim about contractor credentials or the condition of a particular pool.

Tell us about your pool

Tell us your service location and whether you need weekly care, help with equipment, or a one-time service. Call or send the quote form. We’ll confirm availability and the next step for your pool. Repairs and other separately quoted work are discussed before approval.